Return & Refund Policy
At Chichi Online, your satisfaction is important to us.
Returns
• Returns are accepted within 30 days of delivery.
• Items must be unused, unopened, and in their original packaging.
Refunds
• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
• Opened or used beauty products cannot be returned for hygiene and safety reasons.
If you have any questions, please contact us through our Contact page.